PAR Tech's COVID-19 Response

 

 

PAR COVID-19 Relief Hotline: 1-680-200-9911. This is your central point of contact for all COVID-19 requests and inquiries.

PAR Tech's Response to the Challenge of COVID-19

Our brand purpose is to deliver the solutions that connect people to the restaurants, meals and moments they love. Today, our customers, the global restaurant community, are on the front lines trying to feed a community that is scared, uncertain, and looking for comfort.

You’re delivering the food and moments our society desperately needs to keep moving forward. We at PAR want to hold true to our promise and be your partner in delivering those meals. There is no better time than now to hold us to our promise.

We are committed to showing our customers the same love they are showing the world by bending over backward for them. We will sprint when you say walk and continue to be proactive about the challenges you are facing and the resources you will need as we get further developments regarding COVID-19.

We stand strongly beside you during these trying times and encourage you to tell us what you need.

  • We have products that can help you go digital: They are yours for the asking and we will not charge you until the industry is back on its feet.
  • We’ll bring the industry together: We will regularly share what the bright lights in the industry are doing for their employees and customers.

Please click HERE for a letter from our CEO.

Apply for the Paycheck Protection Program

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Restaurant owners are being urged to take advantage of the Paycheck Protection Program (PPP) recently launched by the federal government as part of the CARES Act. Operators and owners are also encouraged to explore other SBA lending options and programs on their website by clicking here.

Operators who have been impacted by COVID-19 now have several relief options available to them. Paycheck Protection Program loans can be used to cover employee paychecks, pay rent, and cover other costs associated with running a restaurant.

Click the link below to apply for a PPP loan.

We want to help you quickly go digital.

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The Coronavirus is now significantly accelerating the digital disruption of the restaurant industry.

We have products to help you start taking digital orders, all you have to do is ask. We will not charge you until the industry is back on its feet.

COVID-19 Customer Request

Every PAR customer is unique.

Our customers likely have vastly different needs during this challenging time, and we don’t believe a blanket approach can meet the individual needs of our diverse range of restaurant operators.

If your restaurant has closed temporarily, PAR will automatically pause billing based on the inactivity at the restaurant as evidenced by audits of our Brink POS Admin portal or Restaurant Magic Admin Portal. PAR will automatically re-activate billing upon re-activity.

If your store has closed permanently, please click HERE to complete the proper paperwork.

If you have a request that is not covered by our COVID-19 informational website, please submit your request and one of our team will get back to you.


Additional Resources

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PAR Company Updates – Click the link to the left to learn more about how we are handling the situation.

PAR is also constantly monitoring the COVID-19 pandemic and is producing content to help you make the right decisions for your restaurant operations.

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